CEO Evaluation Design and Administration

CEO Evaluation Design and Administration

The CEO Evaluation Design and Administration service makes it simple for Boards to implement custom-designed ON-LINE (Board and) CEO evaluations for their organizations.

How the Board and CEO Evaluation Custom Design and Administration Process Works

Boardroom Metrics has designed and administered hundreds of Board and CEO evaluations for our consulting clients. This focused, cost-effective service is for any organization seeking a high-quality, custom, hassle-free CEO evaluation (or Board evaluation) for their organization. Here’s how it works:

  • Week 1. We do a phone call/virtual meeting with you to discuss your goals.
  • Week 2. We get back to you with draft survey questions and an ON-LINE design customized to your needs.
  • Week 3. We work with you to finalize and test the survey questions and design.
  • Week 4. We launch the survey ON-LINE and begin gathering responses
  • Week 7. We finish gathering all the responses.
  • Week 8. We provide you with tabulated results and a presentation of the findings.

How Custom Design and Administration Improves CEO Evaluation Quality

There are thousands of templates on-line that a Board can use to develop their CEO and Board evaluations. However, every organization and every CEO is different. Although there is some overlap in evaluation criteria, there will be important criteria specific to each organization/Board/CEO. For example, the performance goals of every CEO and the strategic priorities of every organization will be different.

From experience, we know that Board and CEO Evaluations have much greater credibility and buy-in when they are clearly designed for the organization or CEO being evaluated.

Meeting the Needs of Public, Private and Not-for-Profit Boards of Directors

This new service was developed based on the following understanding of Boards conducting Board and CEO Evaluation surveys:

  1. Most Boards implement Board and CEO evaluations on their own. They are not working with a governance consultant or other supplier.
  2. Most Boards are uncertain about the effectiveness of their current evaluation designs and are often searching for ideas and designs that will make their evaluations better.
  3. Most Boards would prefer greater control and involvement in the design process. They recognize that an evaluation customized for their specific organization is likely more effective.
  4. Most Boards would prefer access to some governance expertise but only if the price is reasonable and the outputs are clear.

Pricing for Board and CEO Evaluation Design and Implementation

8 week process $2500 + HST

This is significantly more cost effective than a typical consulting project to design, implement and consult on a custom Board or CEO evaluation. Cost for these projects range between ten and twenty thousand dollars.

In addition, this process eliminates between fifteen to thirty hours of Board time researching, designing, implementing and executing a (Board or) CEO evaluation. Instead of design and administration, the Board can focus exclusively on results and plans.

Background on Boardroom Metrics

For twenty-five years Boardroom Metrics has worked with public, private and not-for-profit organizations on Governance effectiveness including:

  • Board Evaluations
  • CEO Evaluations
  • Board and CEO succession planning
  • Board strategic planning
  • Board governance education

Fillable templates for Board Evaluations, CEO Evaluations, CEO Succession Planning and Board Governance can be downloaded from this site.

Get Started on Your Own Custom Board or CEO Evaluation

Benefits of the Custom Design Process for Board and CEO Evaluations

  1. Customized survey questions reflecting your organization’s unique requirements.
  2. Elimination of the time and effort required by someone in your organization/on your Board to source, customize, distribute, collect and tabulate the CEO or Board evaluation.
  3. Superior efficiency and lower cost versus using you own resources or hiring an external governance consultant.
  4. Enhanced participant perception of confidentiality and anonymity that comes from using an outside resource, leading to higher quality responses from participants.
  5. On-going access to governance knowledge and expertise, including current CEO and Board evaluation trends.

Some Important Learning On Developing and Implementing CEO and Board Evaluation Surveys

Here is some other important learning on developing and implementing Board and CEO evaluations:

  1. Keeping them less than twenty-five questions helps ensure quality participation.
  2. Verifying ratings by asking follow-up questions eliminates mindless answer ticking.
  3. Making them relevant to what the organization and the CEO are currently experiencing increases participation and results buy-in.
  4. Anonymity and confidentiality are the friends of quality feedback.

On-line Evaluation Surveys vs. Other Survey Methods

Boards have several options for distributing Board and CEO evaluation surveys and survey data.

In the past, it was common to send the survey by email as a fillable form. This fillable form could come from the Board itself or from an outside governance supplier. For some organizations, this is still the preferred method.

Today, it is just as common/more common to send an on-line survey to participants. The survey is stored with an online provider – including Google Docs and Microsoft, or other reputable platforms like Survey Monkey. Participants receive a link via email to the survey. They fill out the survey on-line and the results are stored with the provider. Most platforms provide easy-to-use tools for tabulating and even reporting survey results.

Compared to distributing paper copies or fillable forms to the Board and others, there are several key benefits of collecting CEO and Board evaluation data using on-line survey tools.

  1. Ease of design. Designing an online CEO Evaluation survey is relatively easy compared to designing a fillable form. A fillable form requires both design knowledge and special software. Most on-line evaluation tools provide a range of useful design options.
  2. Ease of collection. When participants complete and close an on-line survey, the results are immediately stored back on the main platform. With a fillable form, participants are responsible for sending back their completed surveys to whoever is administering it.
  3. Ease of tabulation. Most on-line survey platforms automatically update results every time a new completed survey is received. This must be done manually with a fillable form.
  4. Most platforms have simple tools for viewing, analyzing, and presenting the survey data. With a fillable form, this must also be done manually.