PeopleProcedures

Hello again,

In this final segment on Process Optimization using Six Sigma tools, we focus on drilling down to root cause, to solve challenges while avoiding issue recurrence.

The 5 Whys is simple yet incredibly powerful, to hone in on which process to improve, without laying blame.

 

 

More visually, an Ishikawa diagram can reveal root causes of multiple symptoms in one shot, especially useful in a meeting room setting, when gathered around a white board.

Hopefully from this set of tips, you will pick at least 1, to apply immediately, to improve your organization’s efficiency to better equip you to understand your customers’ requirements, then exceed their expectations.

From reducing waste, to understanding root cause, from mitigating risk, to prioritizing what to fix, there is something for everyone.

Thank you for your time and interest and for this opportunity to share with you.

Link to Process Optimization Part 1 of 4

Link to Process Optimization Part 2 of 4

Link to Process Optimization Part 3 of 4

Until we meet again, this is Fay Rakoff.

………………………………………….

REFERENCES

Brue, G. (2015). Six Sigma for Managers Second Edition. United States: McGraw-Hill Education.

George, M. L., & Rowlands, D., & Price, M., & Maxey, J. (2005). Lean Six Sigma Pocket Toolbook. United States: George Group

Gygi, C., & DeCarlo, N., & Williams, B. (2005). Six Sigma for Dummies. Indiana: Wiley Publishing, Inc.

Gygi, C., & DeCarlo, N., & Williams, B. (2012). Six Sigma for Dummies 2nd Edition. New Jersey: John Wiley & Sons, Inc.

Kallet, M. (2014). Think Smarter. New Jersey: John Wiley & Sons, Inc.

KellyLawless. (2013). Fishbone BadCoffeeExample.jpg (Own work). [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons

Pande, P. S., & Neuman, R. P., & Cavanaugh, R. R. (2014). The Six Sigma Way Second Edition. United States: McGraw-Hill Education.

Ries, E. (2011). The Lean Startup. New York: Crown Business.

Robertson, B. J. (2015). Holacracy. New York: Henry Holt and Company, LLC.

Thompson, J. (1997). The Lean Office. Canada: Productive Publications

……………………………………………………………………………………………………………………………………….

Save