Social Media Changing the Insurance Industry
Have you ever connected social media with insurance? The insurance industry has stepped up its game to become more social.
Should you be investing in Social Customer Service? Have you asked your Customers?
My eye caught a couple of interesting tweets the other day at lunchtime. They were snippets of a Twitter chat that was streaming across my screen. In or out of [...]
Maybe It’s Me … But this is Retail!
In her recent Globe and Mail article Marina Strauss did her usual great job covering the impact, real and imagined, on Canadian retail as more U.S. operators prepare to enter [...]